< Back to homepage

FREQUENTLY ASKED QUESTIONS

Do you have a practical question? Here are the answers!

Access to my exhibitor space

How do I retrieve my username or password to connect to my exhibitor area?

Your login is the email address provided during registration by the participation manager.

Go to your exhibitor area to register. Click on "Forgotten password" to retrieve a new password. A new password will be automatically sent by email to the address of the participation manager.

Your exhibitor area includes:
  • An administrative section: administrative information, quotes, invoices, etc.
  • A technical section: technical and logistical information relating to your stand
  • A communication section: tools allowing you to contact visitors to the show
  • An online store: all additional services
Each area allows you to specifically track your participation in the show.

You can modify your exhibitor profile at any time, even if you have validated it.

However, we recommend that you complete your form before Monday, February 10, 2025. We will then use your information for the show catalogue.

The safety notice or prevention plan is sent to each exhibitor. You must send it to your decorator. This document must be forwarded to all those present during set-up and dismantling.
This SPS notice can be downloaded from the technical area, completed and returned before Tuesday February 11, 2025 by email sps@dot.fr

The exhibitor and/or decorator must ensure that the set-up personnel they use are equipped with safety shoes, gloves and all the equipment necessary to prevent risks.
The companies involved (exhibitors and decorators) remain responsible for the safety of their employees.

You can contact the SPS coordinator: DOT 81, rue de Paris 92100 Boulogne • Tel.: +33 (0)1 46 05 17 85 • Email: sps@dot.fr

Exhibitor badges

How many exhibitor badges am I entitled to?

The quota of badges allocated to exhibitors is 1 badge/3sqm.
No badge is required to access the pavilion during set-up and dismantling

You can edit and download your exhibitor badges from your exhibitor area if your participation in the show is sold out.
Please note that you will need to have a unique email address for each badge to be edited. Once created, you will be able to download them individually or in full as PDFs.

No badge is required to access the Pavilion during set-up and dismantling.

You have a personal invitation code to invite your contacts to the show for free. You can track their registration status directly from your communication area.

You can share your personal invitation code unlimitedly.

Parking and delivery

What address should I have my equipment delivered to?

The address to indicate is as follows:
Franchise Expo Paris 2025
Pavillon 1 Paris Expo Porte de Versailles
1 Place de la Porte de Versailles
Entrée Porte M, avenue Ernest Renan
75015 Paris - France

Be sure to include:
  • Exhibitor name and stand number
  • Name and mobile phone number of a local contact
Please note that delivery and reception are carried out under the responsibility of the exhibitor and in his presence on the stand. In no way can the responsibility of the Parc des Expos Porte de Versailles or the organizer be engaged.

Register each vehicle entering the Parc des Expos by clicking on the link: https://logipass.viparis.com/

Create an account, then fill out the form. You will be asked for the vehicle registration number and the driver's contact details.

You will receive a pass to be printed and placed on the windshield of the vehicle during the set-up and dismantling periods of the show.

During the set-up and dismantling period, you can come and park your vehicle to unload your equipment. To do this, you must declare each vehicle on the website https://logipass.viparis.com/


After registering each vehicle, print the sticker and place it on the dashboard. Then, we strongly advise you to park your vehicle in the P1 car park if it is a private vehicle.

Access to the exhibitor car park (Parking 1), from gate M.

When you registered, you selected a STANDARD EQUIPMENT PACK or a LIGHT EQUIPMENT PACK*:
> You have a parking space (VL < 1.90 m) valid for the entire duration of the show's opening to the public. During the set-up, we invite you to come and collect your parking space from the show's Exhibitor Office.

If you have not selected a STANDARD EQUIPMENT PACK or a LIGHT EQUIPMENT PACK:
> We recommend that you order your parking space in advance directly on the VIPARIS page .
A 3-day package is offered to you, depending on the type of vehicle (light vehicles, light commercial vehicles, heavy goods vehicles, etc.)
*You will find your order information directly in your exhibitor area, under the "Administrative and financial" section.

During the show

I have an equipped stand, how do I contact the service provider?

Depending on the equipment of your stand, here are your contact details:
TURNKEY EQUIPPED STAND & PRESENCE +*
OPTIMA - Exhibitor services
Isabelle - Tel: 01 58 34 78 20 - email: isabelle@optima-events.fr

IMPACT* EQUIPPED STAND
LinksEvent - Exhibitor Services
Tel: 01 80 84 49 06 - impact@linkseventgroupe.com

*You will find your order information directly in your exhibitor area, under the "Administrative and financial" section.

Here is the description of each stand:

BARE STAND
- Floor markings only (bare, unbuilt surface, no carpet)
- Daily cleaning of your stand
Does not include electrical box - To be ordered from VIPARIS

STAND PRESENCE +*
- 2.50 m high wooden partitions, 3 brushed cotton colours to choose from
- 3 carpet colors to choose from
- A reserve according to the surface area: 1sqm from 12sqm / 2sqm from 25sqm / 3msqm from 36sqm
- A 3 kW single-phase electrical box (during the show's opening hours) and a power strip at the meter.
- A rail of 3 low-consumption directional spotlights every 9sqm
- A double-sided flag sign.
- Daily cleaning (vacuuming and removing trash).

TURNKEY STAND*
- 2.50 m high wooden partitions, 4 brushed cotton colours to choose from
- 4 carpet colors to choose from
- A 3 kW single-phase electrical box (during the show's opening hours) and a power strip at the meter
- A rail of 3 low-consumption directional spotlights every 9sqm
- Double-sided flag sign with a personalized high sign.
- Daily cleaning (vacuuming and removing trash)
- A reserve depending on the surface area: 1sqm between 9sqm and 24sqm / 2sqm from 25sqm to 35sqm / 3sqm from 36sqm
- A tarpaulin adaptable to the surface area of your stand
- A furniture credit to be used on the GL Mobilier catalog (amount depending on your surface area)

STAND IMPACT*
- 2.50 m high wooden partitions, 4 brushed cotton colours to choose from
- 3 carpet colors to choose from
- A 4 kW single-phase electrical box (during the show's opening hours) and a power strip at the meter
- Low-consumption directional spotlights
- Hanging sign: Format depending on your location. Either a hoop (2.5m in diameter) or a double-sided backlit panel
- Daily cleaning (vacuuming and removing trash)
- A reserve depending on the surface area: 1sqm between 12sqm and 24sqm / 2sqmfrom 25sqm to 35sqm / 3sqm from 36sqm
- A backlit tarpaulin on two partitions of your stand
- A furniture credit to be used on the GL Mobilier catalog (amount depending on your surface area)

STAND PODS*
- Construction of a modular space
- Carpet color to be defined by the organizer according to the universe
- A column with integrated low storage that can be locked
- A 1 kW single-phase electrical box (during the show's opening hours) and a power strip at the meter
- A personalized visual of 60 x 80 cm on forex and backlit.
- Daily cleaning (vacuuming and removing trash)
- A round table with 2 chairs and low storage

*You will find your order information directly in your exhibitor area, under the "Administrative and financial" section.

All technical information is listed in the EXHIBITOR GUIDE of the show. You will find technical information, information on additional orders, set-up and dismantling conditions, delivery conditions and returns, as well as regulations and formalities.

We invite you to download it from your exhibitor area or by clicking on this link .

Go to the Technical Shop section of your exhibitor area.
PLEASE NOTE the closing date of the online store (see the key dates on the home page of your exhibitor area)

You will find all your orders in your exhibitor area, in the Administrative > orders tab.
For more details on your type of stand, please refer to the exhibitor guide, available in the exhibitor area.

Set-up and dismantling schedule by stand type:
SET-UP:
> WEDNESDAY MARCH 12 from 11 a.m. to 11 p.m.
All BARE stands

> THURSDAY MARCH 13, 2025 from 8 a.m. to 11 p.m.
All stands equipped with PRESENCE +

> FRIDAY MARCH 14, 2025 from 8 a.m. to 11 p.m.
All stands equipped TURNKEY / IMPACT / PAVILION / PODS

DISMANTLING:
> MONDAY MARCH 17, 2025 from 6 p.m. to 11 p.m.
All equipped stands and bare stands

> TUESDAY MARCH 18, 2025 from 8 a.m. to 2 p.m.
All bare stands

Find the power-on dates:
> Friday March 14, 2025: from 8 a.m. to 11 p.m.
> Saturday March 15, 2025: from 8:30 a.m. to 8 p.m.
> Sunday March 16, 2025: from 8:30 a.m. to 8 p.m.
> Monday March 17, 2025: from 8:30 a.m. to 7 p.m.

Outside of this period, we recommend that you contact VIPARIS to order site boxes.

During operating period: Possibility of permanent connection: activation D-1 at 2 p.m. until D+2 at 6 p.m.

During the show

What accommodations are close to the show?

We advise you to book your hotel nights as early as possible.
Find the list of hotels near the show in your communications area, under the heading "Getting to the show" or by clicking here .

Several catering points are distributed throughout the lounge:
  • Paul,
  • The Place (self service),
  • Factory & co,
  • Go Johnny Go
  • A food court area offered by exhibitors at the show.
Each dining area is indicated on the show floor plan.
If you prefer delivery to the stand, contact directly one of the caterers referenced by the VIPARIS website:

A cloakroom is available at the entrance to the show.
Prices:
- Clothing, helmets, handbags: €3
- Suitcases, travel bags, backpacks: €4
- Stroller, scooter: €5

A free courtesy Wi-Fi connection is available at the show. However, this connection is limited. We advise you to order a wired internet connection if you wish to do demonstrations on your stand for example. To do this, go to your exhibitor area, under the heading "Technical services"

Use the show's concierge service for a high-end service from Monday February 24 to Monday March 17, 2025 inclusive !
Contact our concierge service before and during the show: +33 (0)1 86 21 68 37 - franchise@barnettconsulting.fr
< Return to home